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Networks, Signals, Reputation and Delight
The era of mass marketing, sales driven information gathering and sharing, and being “just good enough to win” is being shattered by the rapid emergence of a smart, networked, and increasingly...
View ArticleEmpowering Human Movements: 7 Observations about the State of Social Business
This week, I’ve had the privilege to participate in the Sales 2.0 and Enterprise 2.0 conferences in Boston, MA. It’s been good to see old friends, meet new ones, and/or insert a handshake or hug into...
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2011 First Half Review: @CRMStrategies 9 Most Popular Tweets
According to HootSuite, in the first 6 months of 2011, people clicked on links I shared on Twitter over 5,000 times. I have no idea how many links I shared. Below were the 9 most popular links...
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In an era of crisis & revolution, is your company the next target?
We are living in interesting times indeed. Geo-political revolutions, financial crises, economic uncertainty. Try as we might to ignore them, the fact is that the very fabric of capitalism is being...
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Leveraging Social Business & Gamification to achieve Organizational Flow
Between Arousal and Control lies Flow. We could probably stop there (but don’t – read on). Think on that for just a minute. Lots of Mindsparks emerge quickly for me. Between arousal and control lies...
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